REFUND POLICY

Shipping Times

Within Cairo & Alexandria: 3-5 working days
Other Governorates: 5-7 working days
Shipping times are subject to change during seasons & sale time.

Shipping Fees

Fees are calculated during checkout

Returns & Exchanges:

Returns

As our number 1 priority is our customer satisfaction, you have the right to try on the item as soon as you receive it.
The shipping company will wait for you 5-10 minutes to try it on and in the case you're not satisfied, you can return it
with the courier and only pay your shipping fees.
Once the courier leaves, returns are not accepted anymore.

Exchanges

If you would like to exchange the item, you will have 7 days from receiving the order to exchange it and the customer will pay the shipping fees once again.

Please reach out to us on Instagram with your order number if you would like to exchange it within the given time.